Smart lAst mILe cOmmeRce
The objective of SAILOR is to develop real-time solutions to the matching problems of parcel delivery companies and the final customer, shortening routing distance as well as increase first-time deliveries and reverse logistics in the last mile. The final goal of SAILOR is to improve cost efficiency and decrease congestions and pollutions in last mile commerce. A prototype demonstration of SAILOR will be put to in four heterogeneous European cities: Amsterdam (Netherlands), Borlänge (Sweden), Graz (Austria) and the San Sebastian area (Spain) together with local stakeholders.
Presently, delivery of parcels, in particular for consumers, typically ends at a pick-up point making the consumer managing the last mile transport herself. To the extent a parcel delivery company makes a direct handover, it usually works as a static routing of the (motor) vehicle stipulating a time window for deliverance and a place (the residential address). For example: a truck is travelling the route passing points A-B finding no one at the place in point A and being delayed at C because of a waiting time for unloading.
The SAILOR system is expected to remedy these matching problems.
Indicators on expected impact are:
- 25 % reduction in cost for last mile deliveries
- 20 % increase in market acceptance of direct parcel handover rather than via parcel pick-up
- at least 25 % reduction of CO2 emissions
- a time reduction of 5 % in a delivery round trip which potential will lead to less congestion in the cities and less stressful working conditions for the employees of parcel delivery companies.
- Increase cost efficiency of the parcel delivery companies via a higher proportion of first-time delivery success, faster access to (un)loading zones and better management of reverse logistics
- Greater adoption of flexible time and place handovers of parcels leading to customer satisfaction
- Societal benefits as reductions in emissions in urban areas, less congestion and less stressful working conditions for employees of parcel delivery companies.
- ITSdalarna, Sweden (Coordinator)
- TeleConsult Austria, Austria
- The Amsterdam University of Applied Sciences, Netherland
- Intelligent Delivery S.A., Spain
- Austrian Research Promotion Agency (FFG)
Successfully completed in 2018